If your VPN won’t connect or keeps dropping, your antivirus might be the problem. Tools like Windows Defender, AVG, ESET, or Symantec often block VPN connections by mistake — usually through their firewall, HTTPS scanning, or traffic filtering.
This guide explains how to know if your antivirus is blocking your VPN, why it happens, and how to fix it. We also list VPN-compatible antivirus options that won’t cause these issues.
Here are clear signs your antivirus or Windows Defender is interfering:
VPN works only when antivirus is turned off
VPN connects, but drops when antivirus runs a scan
You get timeout or “can’t connect” errors
Opera VPN won’t load with Symantec or TrendMicro enabled
Cisco AnyConnect (e.g., Gatech VPN) fails to connect behind a firewall
ExpressVPN suddenly won’t work after installing AVG or ESET
If any of these sound familiar, your VPN is likely blocked by antivirus software.
VPNs and antivirus tools both aim to protect you — but they don’t always get along. Here's why:
Most antivirus firewalls are built to block unknown or untrusted apps — and that includes VPNs. Even if your VPN is safe, it may use ports or protocols that look suspicious.
Firewalls in AVG, Kaspersky, TrendMicro, or Windows Defender can block ports like 443 or 1194, which are common for VPNs like ExpressVPN, Surfshark, or Cisco AnyConnect.
This kind of interference is one of the most common reasons a VPN won’t connect. Whitelisting your VPN client in the firewall usually fixes it.
Some antivirus tools scan encrypted traffic. This interferes with VPN encryption, especially for ExpressVPN, Opera VPN, or browser-based VPNs.
Antivirus programs may restrict protocols like OpenVPN or WireGuard, or block ports used by L2TP/IPSec, PPTP, or SSTP.
Antivirus browser plugins or web filters might flag VPN websites or block installations.
If your VPN disconnects during antivirus scans, the issue is usually aggressive real-time protection or temporary firewall rules applied during scanning.
Here’s how to resolve the conflict without uninstalling your antivirus:
Most antivirus tools allow you to whitelist or exclude apps from scanning or blocking.
Windows Defender:
Go to → “Virus & threat protection” → “Manage settings” → “Add or remove exclusions” → Add your VPN .exe file or folder.
AVG:
Settings → “General” → “Exceptions” → Add VPN path (e.g., ExpressVPN folder).
ESET NOD32:
Setup → Advanced Setup → Web Access Protection → Disable SSL filtering or add exceptions for your VPN.
Kaspersky:
Go to Network Settings → Uncheck SSL monitoring for port 443.
Symantec / TrendMicro:
Add VPN app to firewall exceptions and turn off web filtering for VPN-related domains.
SSL scanning interferes with VPN encryption.
Look for options like “HTTPS scanning,” “SSL protocol filtering,” or “Encrypted traffic scan” and turn them off.
Go to your antivirus’s firewall settings
Find “Allowed apps” or “Exceptions”
Add your VPN client (e.g., ExpressVPN, Cisco AnyConnect, etc.)
If firewall rules are messy or unclear, resetting them can restore VPN functionality. Just be sure to re-add needed exceptions.
No. VPNs don’t block antivirus software. But they may encrypt traffic in ways that prevent antivirus tools from inspecting it. This isn’t harmful — it’s what VPNs are designed to do. If anything, your antivirus may limit the VPN, not the other way around.
Yes — in rare cases. If an antivirus interrupts the VPN tunnel or kills the encrypted connection mid-session, your real IP can leak. This can happen during aggressive scans, firewall resets, or if the VPN lacks a kill switch.
Tip: Use VPNs that offer DNS leak protection and kill switch to stay safe.
If your antivirus caused a VPN disconnect, you may have leaked data without knowing it. Use tools like VPNTest.pro to check:
Is your real IP exposed?
Are DNS or WebRTC leaks happening?
Did your VPN drop and leave you unprotected?
This simple test shows you if your setup is working — and what’s leaking if it’s not.
If you want fewer problems, choose antivirus tools known to be VPN-friendly:
Bitdefender – Reliable firewall + good app exclusions
Norton 360 – Includes its own VPN (decent compatibility)
Avira – Offers its own VPN or works fine with third-party tools
Windows Defender – Works well after exclusions are added
Avoid overly restrictive suites unless you’re comfortable adjusting advanced settings.
Try these steps:
Reinstall the VPN after configuring antivirus exceptions
Switch to a different protocol (e.g., from OpenVPN to WireGuard)
Use a dedicated IP VPN to avoid blacklisted IPs
Test the VPN on another device with the same antivirus
Use mobile data as a quick check (to rule out firewall or DPI)
Antivirus | What to Do |
Windows Defender | Add VPN to Exclusions → Allow through firewall |
AVG | Add to Exceptions list → Disable HTTPS scan |
ESET NOD32 | Disable SSL filtering → Allow VPN ports |
Kaspersky | Turn off port 443 scan → Use Trusted Network rule |
TrendMicro | Add VPN to allowed list → Disable web threat protection temporarily |
Symantec | Whitelist VPN app → Disable browser protection if blocking Opera VPN |
Antivirus tools are essential — but they can accidentally block VPNs, leaving you exposed or disconnected. The good news? You don’t have to choose between them. With a few simple tweaks, you can run both safely.
If your VPN is not working because of antivirus, follow the steps above and test again. And if you want a smoother setup, stick to VPN-compatible antivirus software that plays nice out of the box.
Yes, it can. Windows Defender Firewall may block your VPN if it doesn't recognize the app or its ports. Add your VPN to the Defender exceptions and allow it through the firewall to fix this.
If your VPN connects only when the antivirus is disabled, the antivirus is likely blocking the VPN’s traffic. You’ll need to whitelist the VPN or disable SSL scanning in the antivirus settings.
Yes. Real-time protection or firewall scans in some antivirus tools can temporarily interrupt VPN tunnels, causing sudden disconnects or unstable sessions.
Each antivirus is different, but the general steps are:
Open antivirus settings
Find “Exclusions” or “Exceptions”
Add your VPN’s .exe file or folder to the list
Save and restart both apps
Yes — and you should. Just make sure to configure both properly. Add the VPN to the antivirus exception list, disable conflicting filters (like SSL scanning), and test for leaks after setup.
Start by adding your VPN to the antivirus exception list, disabling SSL or HTTPS scanning, and allowing VPN ports through the firewall. If the issue persists, reset your firewall settings.
Yes. AVG’s firewall or HTTPS scanner can block ExpressVPN traffic, especially if SSL scanning is turned on. To fix it, go into AVG settings, add ExpressVPN to the exceptions list, and disable HTTPS scanning. This will stop AVG from inspecting or blocking your VPN tunnel.
Opera’s built-in VPN often triggers blocks in Symantec and TrendMicro antivirus tools. That’s because these programs aggressively filter encrypted browser traffic. To fix this, disable the web protection or browser filtering feature in your antivirus, or switch to a dedicated VPN app.
Yes. Cisco AnyConnect VPNs used by Gatech and other universities rely on IPsec protocols, which some antivirus programs restrict. If your connection fails, check the antivirus firewall settings and allow IPsec or port 443. You may also need to add AnyConnect to your antivirus’s trusted apps.
Content Specialist with expertise in cybersecurity and online privacy. Sarah has been testing and reviewing VPN services for over 5 years and regularly contributes to leading tech publications.
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